Privacy Policy
Last Updated: 26 Feb 2025

1. Introduction

This Privacy Policy explains how Catena MBA SEZC ("Company", "we", "us", "our"), a strategy consulting company with a registered office at PO Box 525, 10 Market Square, Grand Cayman, KY1-9006, collects, uses, and protects your data when you visit our website (https://www.catena.mba/), enroll in our courses, or engage in our consulting services.

By accessing our website or using our services, you agree to this Privacy Policy. If you do not agree, please do not use our services or website.

We reserve the right to update this policy at any time, and we will notify users of significant changes. Your continued use of our website and services after modifications constitutes your acceptance of the updated Privacy Policy.

2. Data We Collect

We may collect the following categories of personal data:

Personal Information: Name, email, job title, and phone number (if provided).
Billing Information: Payments are processed via PayPal. We do not store credit card details.
Marketing Data: Information about your interactions with our emails, LinkedIn, Twitter, and other social media platforms.
Course & Certification Data: Information on course progress, quiz results, and certification completion (via Thinkific).
Consulting Data: Any information shared as part of our consulting services is stored indefinitely.
Web Analytics Data: IP address, device type, and browsing behavior via Google Analytics.

3. How We Use Your Data

We use your data for the following purposes:

• To provide and improve our services (courses, consulting, and website).
• To process transactions via PayPal.
• To track course progress and issue certifications via Thinkific.
• To send marketing communications (email campaigns, LinkedIn/Twitter engagement).
• To analyze website traffic and user behavior using Google Analytics.
• To comply with legal obligations.

We do not sell your data to third parties.

4. Data Retention & Refunds

• Consulting Client Data: Stored indefinitely for business purposes.
• Course Data: Stored as long as the user has an active account.
• Marketing Data: Stored until you opt out.
• Billing Data: Stored as required by law (typically 5-7 years).
• Refund Policy: We offer a 14-day money-back guarantee for course purchases. If a refund is issued, we may still retain transaction records for compliance purposes. Refund requests should be made by contacting info@catena.mba.

5. Third-Party Services

We share your data with trusted third-party services for business operations:

• Payment Processing: PayPal (for billing transactions).
• Course Management: Thinkific (for course hosting & certification).
• Web Analytics: Google Analytics (for website tracking & performance insights).
• Email Marketing: Mailchimp or a similar provider (for campaigns and newsletters).

Each of these third parties has its own privacy policy, which we recommend reviewing.

6. Your Rights & Data Control

Under GDPR (EU/UK) and CCPA (US), you have the right to:

• Access Your Data: Request a copy of your stored personal data.
• Correct Your Data: Request corrections to inaccurate personal information.
• Delete Your Data: Request deletion of your personal data (except where retention is legally required).
• Opt-Out of Marketing: Unsubscribe from marketing emails via the "Unsubscribe" link in emails.

To exercise these rights, contact us at info@catena.mba.

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8. Data Security Measures

We take reasonable steps to protect user data, including:
Secure storage via trusted third-party platforms.
Encryption of sensitive data where applicable.
Restricted access to personal data.

However, we do not conduct formal security audits or penetration testing. While we strive to protect your data, no online system is completely secure.

9. Contact Us

If you have questions or wish to exercise your data rights, contact us at:
📧 Email: info@catena.mba

10. Changes to This Privacy Policy

We may update this Privacy Policy at any time. Users will be notified of significant changes, and continued use of our services constitutes agreement to the revised policy.

This Privacy Policy is effective as of 26 Feb 2025.

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Cookie Policy

Catena MBA ("we," "us," or "our") uses cookies and similar technologies to enhance your experience on our website. By continuing to browse our site, you agree to our use of cookies as described in this policy.

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1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites function properly, remember your preferences, and gather analytics data.

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2. Types of Cookies We Use

• Essential Cookies: Necessary for the website to function, such as enabling secure logins.
• Performance Cookies: Collect anonymous data on how users interact with our site to improve functionality.
• Functional Cookies: Remember your preferences, such as language settings.
• Targeting Cookies: Track browsing activity to deliver personalised content or advertising.

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3. How to Manage Cookies

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

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4. Third-Party Cookies

We may use third-party services, such as Google Analytics, to collect and analyse website usage data. These third parties may place cookies on your device.

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5. Updates to This Cookie Policy

We may revise this policy periodically to reflect changes in our use of cookies. Please check this page for updates.

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6. Contact Us

For questions about our Cookie Policy, please contact us at:
Info@catena.mba